Privacy Policy – Recups
Last updated: 25/05/2026
Company: Recups
Applicable regulations: General Data Protection Regulation (GDPR) EU 2016/679 and applicable national data protection laws.
1. Data Controller
Recups is the entity responsible for the collection, processing and protection of your personal data. We are committed to respecting your privacy and ensuring that your information is handled securely and in compliance with all legal requirements.
2. Information We Collect
We only gather data necessary to manage your orders and provide our specialized service in Yoyo brand spare parts. We may collect:
- Identification details: full name, company name, tax ID
- Contact details: email address, telephone number, delivery and billing address
- Order information: parts ordered, vehicle details (model, year, specifications), purchase history
- Payment data: processed securely by authorised payment providers — we do not store full card details
- Technical data: IP address, browser information and navigation data when visiting our website.
3. Purpose of Processing
We use your data exclusively to:
✅ Process and manage your orders, deliveries and invoices
✅ Verify compatibility and ensure you receive the correct spare parts for Yoyo vehicles
✅ Answer inquiries and provide technical support
✅ Comply with legal, tax and accounting obligations
✅ Send commercial offers or updates related to our products, only if you have given consent (you may opt out at any time)
✅ Improve our website, products and customer service.
4. Legal Basis
Processing is based on:
- Performance of the sales contract
- Compliance with legal obligations
- Your consent for marketing communications
- Our legitimate interest in providing accurate and specialised services.
5. Data Sharing
Your data will only be shared with third parties when essential:
- Couriers and transport companies for delivery
- Payment service providers
- Suppliers and manufacturers, when required for special orders or technical queries
- Public authorities, where required by law.
We never sell, rent or share your data for unrelated commercial purposes.
6. Data Retention
- Order and billing data: kept for 6 years to meet legal and tax requirements
- Marketing data: kept until you withdraw consent
- Inquiry data: kept only as long as necessary to resolve your request.
After these periods, data is securely deleted or anonymised.
7. Your Rights
You have the right to:
✅ Access: confirm what data we hold and obtain a copy
✅ Rectification: correct inaccurate or incomplete information
✅ Erasure: request deletion when data is no longer needed
✅ Objection: oppose processing for marketing or other purposes
✅ Restriction: limit how your data is used
✅ Data portability: receive your data in a structured format
✅ Withdraw consent: at any time.
To exercise your rights, contact us at info@recups.com with proof of identity. You may also complain to your local data protection authority if you have concerns.
8. Security
We implement strict technical and organisational measures to protect your data against unauthorised access, loss or misuse, in line with European security standards.
9. Cookies
Our website uses cookies to improve navigation, analyse traffic and remember preferences. You can manage or block cookies via your browser settings. More details are in our Cookie Policy.
10. Changes
We may update this Privacy Policy to reflect legal changes or service improvements. The latest version will always be published on our website.